They sound like people and work like your best team. They answer customers, book appointments, and run processes inside your systems — 24/7.
Companies that handed their highest-volume processes to voice and text agents, serving their customers every day.
650,000
Messages sent
89%
Autonomy rate
350,000
Minutes of interaction
220,000
Operational hours saved
We find the point that hurts the most, diagram it, and roll it out alongside you so the agent sounds like your best teammate.
Implementation plan
The agent talks to your customer naturally over the phone or WhatsApp, and connects to your internal systems to get the job done: book, transfer, create tickets, or update records.
Agent operation
Recordings, transcripts, tagging, KPIs, and reports for every call or conversation. Information that used to be hard to get, or did not exist, now comes standard with every second of operation.
Interaction log
Your agents run on a certified data centre in Mexico, with the access, retention and traceability controls we agree with your team.
Data centre in Jalisco, Mexico, with redundant power, precision cooling and 24-hour access control.
We define what data the agent needs, where it is processed, how long it is kept and how it is deleted.
The agent only reaches the systems you approve, with the minimum permissions each action needs.
A full record of every conversation and the action it completed, with continuous infrastructure monitoring.
More than a voicebot: Conbiz automates support, resolution, and system integrations so every call reduces operational load and improves customer experience.
Every agent is designed for a specific operation. This is the kind of workload Conbiz can absorb without sacrificing customer experience.
Telecommunications company with more than 1,500 active customers.
Before:
No 24/7 customer service, weak lead generation, limited tech support, inefficient coverage validation, and an inconsistent experience.
With Conbiz:
Personalized 24/7 service, consistent lead generation, automated technical support, faster coverage validation, and a reliable experience on every call.
3
Integrated agents
24/7
Personalized customer service
40%
Operational load reduction
Gas service provider with more than 350 delivery drivers and a strong presence in Jalisco and Colima.
Before:
Order intake depended on human teams, limited coverage windows, and manual coordination to capture location, validate information, and trigger delivery logistics.
With Conbiz:
A 24/7 voice agent receives orders, captures the customer's current location, registers the request, and coordinates the logistics flow to deliver gas to the customer's door.
15
Concurrent agents
~30
Minutes from call to delivery
40%
Operational workload reduction
What companies ask us most before automating their customer service and operational processes.
Question not covered here?
Talk to the teamServe more customers, resolve more cases, and reduce operational load with voice agents connected to your systems.
