Conversational agents

Your next hire isn't software. It's an AI teammate.

They sound like people and work like your best team. They answer customers, book appointments, and run processes inside your systems — 24/7.

Hire your first agent Hear them work

Already working with

150,000

Automated calls

85,000

Operational hours saved

What we do

AI stops being a tool. It starts working as part of your team.

We design voice agents that understand every request, follow your business rules, and take real action inside your systems.

Understand context

They listen to and understand every request.

Follow your processes

They operate by your business rules.

Take action

They move work forward in your systems.

How we do it

From one use case to an operation that scales.

We start with the call flow creating the most friction and turn it into a connected, measurable agent that can grow with your operation.

Find the flow creating the most friction

We identify where customers are lost, teams get overloaded, or tasks repeat: support, sales, scheduling, collections, validations, and after-hours service.

Design the conversation and the rules

We define behavior, business rules, escalations, tone, and resolution criteria so the agent works like part of your team.

Connect actions to your systems

We integrate telephony, CRM, tickets, calendars, databases, APIs, and internal tools so every call ends with the action completed.

Measure, refine, and scale

We observe real conversations, tune responses, measure outcomes, and expand into new flows once the first use case is producing impact.

Agents + Platform

Voice agents that answer, resolve, and execute

We combine conversational agents, operational integrations, and an observability platform to automate calls without losing control of the customer experience.

Conversational agents

They answer calls and execute real actions

Each agent understands caller intent, responds with context, and can create tickets, validate information, book appointments, transfer calls, or update your systems in real time.

24/7 coverageIntelligent resolution

Full control over calls, metrics, and operations

Web Platform

Full control over calls, metrics, and operations

Review transcripts, audio, post-call outcomes, agent performance, and improvement opportunities from one platform connected to your operation.

Transcripts + audioOperational metrics

AI Agents

An agent for every role in your business

HOW IT WORKS

From call to completed action

The customer calls, the agent understands intent, checks your systems, and executes the next action: schedule, transfer, create a ticket, validate data, send messages, or update records.

Caller

I need to reschedule my appointment · Can you transfer me to billing? · What's my account balance? · I'd like to cancel my subscription · When will my order arrive? · Is there anyone available right now? · My account number is 4-8-2-0 · Could you send that to my email? · I was told to call back today · Do you have a Spanish speaker? · I need help with my policyI need to reschedule my appointment · Can you transfer me to billing? · What's my account balance? · I'd like to cancel my subscription · When will my order arrive? · Is there anyone available right now? · My account number is 4-8-2-0 · Could you send that to my email? · I was told to call back today · Do you have a Spanish speaker? · I need help with my policy

CONVERSATIONAL AGENT

Integrations

Connect every call to your real operation

Your agents do more than talk: they query data, update records, create tickets, send messages, and trigger actions in the tools your team already uses.

Request integration

Connected HubSpot account

Benefits

Concrete outcomes for your operation

More than a voicebot: Conbiz automates support, resolution, and system integrations so every call reduces operational load and improves customer experience.

24/7 coverage

Answer calls after hours and reduce wait times across support, information requests, and sales.

Operational integration

Connect with CRM, tickets, ERP, routers, WhatsApp, calendars, APIs, and internal tools.

Intelligent resolution

Validate coverage, identify customers, guide diagnostics, create tickets, and solve repetitive cases.

Continuous observability

See conversations, audio, transcripts, metrics, and operational analysis from one platform.

Operations automation

Execute repetitive tasks that require context, business rules, and actions inside your systems.

Lower cost, more answered calls

Reduce operational load, expand coverage, and scale without growing headcount at the same pace.

Success stories

Real problems, measurable impact

Every agent is designed for a specific operation. This is the kind of workload Conbiz can absorb without sacrificing customer experience.

Telecommunications company with more than 1,500 active customers.

Before:

No 24/7 customer service, weak lead generation, limited tech support, inefficient coverage validation, and an inconsistent experience.

With Conbiz:

Personalized 24/7 service, consistent lead generation, automated technical support, faster coverage validation, and a reliable experience on every call.

3
Integrated agents
24/7
Personalized customer service
40%
Operational load reduction

Gas service provider with more than 350 delivery drivers and a strong presence in Jalisco and Colima.

Before:

Order intake depended on human teams, limited coverage windows, and manual coordination to capture location, validate information, and trigger delivery logistics.